Last updated: 2024-01-19
At FileScholar, we want you to be completely satisfied with our service.
We offer a simple, fair refund policy that protects both our users and our ability to grow and improve.
If you're ever unhappy with FileScholar, we're here to help.
You can request a refund within 48 hours of your first subscription payment.
For significant service issues, we'll evaluate refund requests on a case-by-case basis.
Refunds are issued through your original payment method.
Email us at prajwal.s.16@gmail.com with your account email address.
Briefly explain why you're requesting a refund.
We'll respond to your request within 2 business days.
We typically don't offer refunds for subscription renewals after the first payment.
Refunds don't include any processing fees charged by our payment providers.
Accounts with evidence of abuse or terms violations aren't eligible for refunds.
You can cancel your subscription at any time from your account settings.
Cancellation will stop future billing but won't automatically trigger a refund.
You'll maintain access until the end of your current billing period.
Still have questions? Contact us at prajwal.s.16@gmail.com